Envato Studio Community Guidelines

Envato is a community of creatives who come together to share ideas and help each other succeed.

We invite you to join Envato Studio but do have a few rules of participation. The rules and values below exist to help you understand what it means to be a member of the community and cover all aspects of interactions between service providers and buyers on Envato Studio (job timelines, enquiries, etc.). We’re committed to upholding them, and we hope you will be too.

We’re a global community of many types of people.

We are from all corners of the earth and a glorious melting pot of creative fields, skill levels, cultures, religions and more. We think the opportunity for anyone to achieve success no matter where they come from leads to a more meritocratic and equal world.

We celebrate individuality and embrace diversity.

We encourage different viewpoints as long as they’re presented in a way that’s constructive and respectful. Personal attacks as well as any behavior that is hateful or offensive based on race, ethnicity, national origin, religion, gender or sexual orientation are not okay.

We’re excited about and inspired by collaboration.

By collaborating with people from different backgrounds, we are exposed to new ideas and perspectives that fuel the creative process and innovation.

We follow a few hard rules. Please DON’T:

  • Participate in or encourage personal attacks, call out another user and/or sabotage a user.
  • Send unsolicited requests. This includes spam, marketing, phishing attempts, malicious links and files or communication designed to cause disruption to the service.
  • Discuss politics, pornography, religion or competitive marketplaces.
  • Troll or flame.
  • Solicit for any kind of material support, donations, aid, etc.
  • Request or post personal (or identifying) information about any user or any other person.
  • Post anything that would infringe on another person’s intellectual property rights.

We believe all ideas can (and should) be scrutinised, constructively.

We value and preserve the right to be critical of the work being done for your project, but that criticism must:

  • Be directed at ideas, never people or groups.
  • Be delivered in a way that endeavours to be respectful and constructive.
  • Be professional: use clear, accurate and polite language. Remember that you may be dealing with someone from a different culture.

Interacting with Envato Support

Hey, we are human too. We are here to help and will try our best to find you a favourable resolution. Please don’t send us abusive, threatening or offensive communication. This includes behaviour of bullying or harassing nature. Any abuse of Envato staff may result in us terminating your Studio account.

Our moderation approach

We can’t and don’t review all communications on the Studio Platform. We don’t authorise any posts and we aren’t responsible for their content (including text, images, and any external links). Every Studio user is responsible for their own communications - please be mindful of your words and think carefully about what you post when communicating with your buyer/service provider.

Please make sure that you don’t take your conversations about Envato Studio jobs (prospective and existing ones) off the platform. Remember: Taking payments offsite is a breach of Envato Studio User Terms and may result in your account being permanently disabled.

We reserve the right to remove, ban, suspend or block an account as we see fit. Envato may terminate your access at any time, with or without cause, with or without notice, effective immediately.

When to Contact Envato Studio:

Your focus should be on creating awesome new content. If you ever have a situation where you think these guidelines have not been met, please contact Envato Studio and we will work to find a resolution.

If you are ever in the position where you feel that you have experienced discrimination on our platform, please do not hesitate to contact Envato Studio support.

And to keep our lawyers happy

We may update these guidelines, and recommend you check back once in a while. If you don’t agree with these guidelines, the Envato Studio User Terms and the terms of our Privacy Policy and Acceptable Use Policy, we won’t take it personally, but it means that the Envato community might not be for you.

You represent and warrant that (i) your use of Envato Studio will follow these guidelines, our Privacy Policy, and our Acceptable Use Policy, and comply with all applicable laws and regulations (including without limitation any local laws or regulations that apply to you) and (ii) your use of Envato Studio will not infringe or misappropriate the intellectual property rights of any third party.